Why do I have to flush my filters when I install it?
All filters need to be flushed to remove excess dust or media fines. This will improve performance and remove any water discoloration, or excess fines leaving the filter.
How do I place an order?
Omnipure does not sell directly to the public. We work through a network of trusted distributors and retailers. You can find a list of them here.
How often should I change my filters?
Your filter should be labeled with the service life. If you don’t know how long a filter has been installed; it’s best to replace it and write down the date changed. All Omnipure filters must be replaced at least once a year to maximize performance and be within warranty.
How do I know what filter I need?
It is always best to have a professional test your water and recommend treatment options. Once you know what you need, take a look at our online catalog to see filter options.
How long does an unused filter last?
Unused filters must be used within 5 years of the manufactured date to be within warranty.
How do I become a distributor?
Shoot us an email, or give us a call. We are happy to talk about the future. Email: firstname.lastname@example.org Phone: 1-800-398-0833
I have an Omnipure filtration system. Can you tell me what filters I need?
Not exactly. Omnipure does not manufacture complete systems but our filters are used as components for many different systems. Shoot us an email. We will help if we can. Email: email@example.com
What do the letters at the end of the model number mean?
The letters denote the type of connections your filter or filter head has. BB ¼” female pipe thread, CC 3/8” female pipe thread. JJ ¼” quick connect, KK 3/8” quick connect. Most point of use water lines are either ¼” or 3/8” in size. Don’t know your water line size? If in doubt, measure it out.
My filter connections have something in them, is that normal?
Yes, we put dip plugs in the connections to protect the media inside from outside contaminants or moisture. To remove a plug, put pressure on the collet (white or colored circle around the hole) and gently pull the plug out.
What omnipure products are NSF certified?
Omnipure uses NSF certified components for all of our products. You can find a list of individually certified filters here.